At Forsyth Rooter Service, we aim to meet and exceed the expectations of our customers. When situations like these happen, it’s not always the best time. This is why we strive to make our processes as seamless as possible– so you can get back to your daily routine.
In serving Winston-Salem, NC and the surrounding areas for more than 38 years, we have built a strong reputation as a preferred service provider and want to extend our welcome to you. Whenever you have a drainage problem, you know who to call.
At age fourteen I began working for Frank Transou’s septic tank service, working on a septic tank truck. I worked for Frank for eight years before starting Forsyth Rooter Service. In 1977, at the age of twenty-two, I started Forsyth Rooter Service. I had no money or credit, but I had a Volkswagen Karman Ghia. I sold the car and bought my first service van and rooter machines. I remember lying in bed at night during the early days thinking, if I could get three service calls a week, I could make it. Eventually I did.
I continued working alone out of my house for seven years on a schedule of seven days a week, twenty-four hours a day. Wherever I happened to be, whenever I got a call, I would leave and handle it. If the customer didn’t get me, he would call someone else, and never call me again. Business eventually reached a point where handling all service calls by myself had become very difficult. I bought a second service van in 1982 and hired a service technician by the name of Thomas Barber, who is still with me today. I believe success is based on fifty percent on the work you do and how you do it. The other fifty percent is how people like you personally.
Bobby has been with Forsyth Rooter Service for six years. He comes from a family of plumbers going back to his grandfather and father. Bobby has thirty plus years of plumbing and drain cleaning experience. He is very knowledgeable, has good work ethics, and is good with people.
Brad has been with Forsyth Rooter Service since 1999. Brad handles our septic tank and grease trap pumping, in addition to pumping private waste water treatment plants. He is knowledgeable, is good with people, and has good work ethics.
Chris has been with Forsyth Rooter Service for six years. Chris has worked in the plumbing field since 1985. He has experience in drain cleaning, pumping septic tanks, sewer jetting and video camera work. He is knowledgeable and has good work ethics.
Landon has been with Forsyth Rooter Service for five years. Landon is the son of Steve Newsom, the owner of Forsyth Rooter. Since he was a small boy, he has ridden with his dad to pump septic tanks and the service van to clean drains. Landon joined the company when he was eighteen years old. He pumps septic tanks, grease traps and porta jons. He is good with people and has good work ethics.
Robert has been with Forsyth Rooter Service for five years. He handles pumping septic tanks, pump stations and grease traps. He is good with people and has good work ethics.
Susan has been answering the phone and dispatching calls for over twelve years. She is very helpful to customers when they call. She assures customers with emergencies that they will be taken care of in a timely manner. She is very good with people and well-liked. We could not get along without her.
Thomas has been with Forsyth Rooter Service for twenty-nine years. He started working in 1982 at the age of nineteen. Steve had been in business for seven years and had one service van. Thomas had no experience, but learned everything on the job. By 1984, Forsyth Rooter had two service vans. Thomas worked Forsyth Rooter while Steve started Piedmont Rent a Jon. For the next several years, Thomas learned how to run and operate both companies. Thomas enjoys his job and the people he works with. He loves his customers and enjoys getting to know them on a personal basis. If not for the customers, Thomas would not be where he is today. In twenty-nine years I have learned to run and operate all aspects of both companies.